Shopping Malls Are Tracking The Habits Of Visitors Using Location-Based Services
Here’s another interesting use of location-based services on the cellphone: a company in the U.K. is pinpointing devices to track a shoppers every move to determine what stores are visited, how long they remain there, and what route they took, reported The Times Online. Developed by Path Intelligence, the service works because cellphones ping the network every few minutes, whether they are being used or not. The devices then use triangulation to determine a person’s approximate location. The Register, which also had a story today, said there’s many more applications. It said the system could track cars driving around a city, or people walking around a stadium to buy a hotdog, or visitors at trade shows to determine how many people visited a booth. The concerns about this service are obviously vast. The receiver apparently can’t get personal details about a person’s identity, but of course privacy is a big concern. Whether it works well is a whole other consideration. Triangulation out in the wild is not typically not that accurate, but this company claims it knows when you’ve entered a Starbucks.
Posted In: Gadgets, Technologies / Formats, GPS Navigation/Maps, Countries, Europe, UK

Comments (1)
May 21, 2008 8:55 AM
There is a much simpler solution for shopping malls to track users. Through bluetooth. All users broadcast their MAC Address when their bluetooth is turned on to discoverable. So if in each shop there is a bluetooth discovery module, which doesnt actually ask to connect to the device, but just discovers bluetooth devices, they can be linked up to a central database to track exactly (more precisely than triangulation) where users have visited.
As the data of which types of stores are visited, and how frequently, carefully targetted proximity marketing can be implemented to offer loyally discounts to frequent users, or offers to entice potential customers through an opt in scheme.