RIM E-Mail Outage Hits BlackBerry Users In Advance Of Earnings
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Not exactly the kind of news that Research In Motion needs in advance of its fiscal Q3 earnings report ... The company is reporting that “some” North American customers are “experiencing problems” with their e-mail service, regardless of carrier. Corporate users shouldn’t be affected, as the outage is hitting RIM’s web-based mail server. (I woke up this morning with no new e-mails on my BlackBerry Tour, so I’m definitely experiencing the problem).
Verizon, Sprint (NYSE: S) and Rogers Wireless execs confirmed with Bloomberg that the outage was impacting their subscribers; RIM (NSDQ: RIMM) said that its technicians were working on the problem. The news sent the company’s shares down by 81 cents.
This is just the latest in a spate of widespread service outages for handset-makers and carriers in the past few months: T-Mobile’s network went down in November, there was the Sidekick data fiasco in October, and in September, an iPhone service outage swept the Northeast.
Posted In: Mobile, Technologies / Formats, E-Mail, Companies, RIM, BlackBerry
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