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@ MidemNet: BlackBerry’s Balsille Sees ‘Music 2.0,’ But Can RIM Really Be In It?

Midem was only too happy to oblige its lead sponsor BlackBerry with a keynote Q&A slot on its first-ever visit to the Cannes music biz confab, as the handset maker augments its stuffy image with a pitch for the lifestyle segment…

Panel moderator Ralph Simon generously suggested RIM (NSDQ: RIMM) co-CEO Jim Balsillie was heralding “the birth of digital music 2.0,” inviting him to describe “what the iPhone can’t do” and reminding the audience that both Obama and Will.i.am use BlackBerries. The audience for RIM’s pitch was spartan at this low-key Midem, and the Black Eyed Peas songwriter also has tie-ups with Nokia (NYSE: NOK) and anyone else he can use to his advantage. So what qualifies the device maker better known for its corporate messaging to prophesy a musical reinvention? We learned precious little about how many BlackBerry users are really playing music on their email gadget, but here’s Balsillie’s vision…

Going up a version: “We’ve moved to 2.0, where music is undergoing a radical transformation and it creates a remarkable new opportunity for content owners to monetize their content ...  The content has reasserted itself. You’re seeing that in evidence in the last two weeks ... All these changes seem to have happened in December ‘08 and the first few weeks of ‘09 - it’s a radical and dramatic enhancing set of opportunities that’s literally shifting as we speak.” Not exactly certain which changes he was referring to, but he did confidently tell the assembled music industry bosses: “You will not recognize the music industry in five years from now.”

Urgent changes: “The music content owners felt they were in a death march in revenue - CD sales were going down and digital strategies needed to be torked up - the urgency was driven by the irrefutable inevitability of the path they were on. They capitulated control of their platform on digital music 1.0 and said ‘no way is that going to happen on 2.0’. In fact, they’re going to take control of it and drive it.  This isn’t just a survival strategy - this is a remarkable revenue enhancement strategy.”

Apps store and social nets: The BlackBerry Facebook app was downloaded five million times, but the subsequent MySpace app got to that in half the time, Balsillie, said. “I know from the app companies that the traction has been spectacular.” Music identifier app Shazam is coming to BlackBerry in a couple of weeks. As for BlackBerry’s app store, announced last fall: “We’re ingesting apps now and it goes online in March, at CTIA - that has a billing engine and is a channel for developers - you’ll see dozens of music apps.”

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Jan 18, 2009 8:41 AM ET
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Posted In: Companies, RIM, blackberry

  • Comparing the feature sets of smartphones is not "Digital Music 2.0."  It's akin to manufacturers positioning the varying feature sets of 2 CD players in the 1980's as industry changing.  Maybe it would offer a slight difference in consumer experience, but it would have had no relevance to the music industry.  Every CD player with a play button accomplished the same goal as far as the labels were concerned… they helped move a new format of an existing product, the Compact Disc.  The features in the smartphones of the past 18 months continue to iterate and allow consumers increased flexibility with music, but have not significantly altered the landscape for the labels.

    It's not an easy pill to swallow for an industry that has operated as a veritable ivory tower, but the shift to Music 2.0 has been happening for quite some time, in many ways, since before the dawn of Web 2.0.  Visionary artists have been evolving the business for nearly 20 years in numerous ways… Pearl Jam side-stepping Ticketmaster; Prince in too many ways to list; Trent Reznor and Radiohead with their continual online experimentation from album distribution/pricing to allowing fans to remix; Jay-Z, P. Diddy, Kanye West, Usher, et. al. for their innate understanding of how to springboard a music career into a platform to become brands in their own right.

    Music 2.0 is about the labels and artists figuring out how to evolve and play in a space where they have to be nimble and creative in how they reach out to and embrace their consumers.  Since the commercialization of ".com" the music industry has repeatedly tried and failed to "go-direct" to consumers.  One big problem with their strategy is that labels have never had a direct relationship with the consumer.  Consumers have always bought artists… artists they discovered on the radio, and later on MTV… all in concert with the music industry.  And purchases happened at third-party stores.  The label's primary relationship with the consumer was deciding which artists got their mindshare in the form of their marketing muscle and collecting the resulting purchase dollars.

    The music industry never was, or will be, about a label directly selling themselves to consumers.  Simply put, consumers don't know, or care, which label the artists they listen to are on… they care about the music. In addition to continuing to partner with digital music outlets (from iTunes to Pandora to Shazam), the labels need to convert their marketing muscle in a two primary ways.  First, establish relationships with the digital music decision-makers—blogs, music destination sites, social networks—namely the online radio station counterparts that can fill the same role in the digital space.  Second, transform their thinking about "destinations" on the web from being about label websites to creating meaningful destinations and experiences around their products, namely the artists.

    “You will not recognize the music industry in five years from now" is most certainly a true statement, but hardly visionary… the same can be said of the music business for any five year period since "Internet 1.0."

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