Is T-Mobile USA Entering The $50-A-Month Voice Plan War?
T-Mobile USA launched a trial in San Francisco two weeks ago that allowed customers to sign-up for unlimited voice for $50 a month, but now there’s evidence that it is quickly expanding the offer to more customers nationwide. Ironically, it was RCR Wireless News, which shut down today, that first reported the move. The publication reported that staff at RCR was able to sign up for the offer in two different locations, and that it appears any customer in any location who has been with T-Mobile USA for 22 months or longer can sign up for the promotion. T-Mobile is not providing any more details, but said in an official statement: “We are offering select customers pricing plans that reward their loyalty to T-Mobile. We do not comment on pricing policy for competitive reasons.”
SEE ALSO: Price Wars: Boost Mobile Unveils Unlimited Voice And Data Plan For $50
It wasn’t very long ago when carriers started offering unlimited voice plans for $100 a month, but a slew of regional players and MVNOs over the last year, have been putting additional price pressure on the four major carriers to discount rates even more. Recently, Boost Mobile, the MVNO running on Sprint’s smaller Nextel network, started offering a $50 plan that includes unlimited voice, texting, Web access and push-to-talk services. That matches other regional players such as MetroPCS and Leap, which offer plans for $45 to $50, but are limited geographically. Virgin Mobile USA (NYSE: VM), which runs on the Sprint (NYSE: S) network, offers an $80 unlimited plan. RCR points out that T-Mobile is pairing its $50 unlimited voice plan with a $35 unlimited text and data plan for a total of $85 a month, which matches a similar data plan being offered for the T-Mobile G1.
It’s hard to understand why T-Mobile is headed in this direction because it seems like it would cannibalize revenues from two of its flagship services: the company’s HotSpot@Home service, which offers unlimited calling over Wi-Fi, and its MyFaves program, which offers unlimited calling to five of your favorite people. Each costs more money, but often requires a minimum voice plan of about $50 to qualify. Why would customers sign up for either service if they had an unlimited voice plan for $50 a month? Perhaps, T-Mobile has retention problems. In Q4, it said churn jumped to 2.4 percent, among contract holders, from 1.8 percent in the same period a year earlier. One reason for the higher churn? “Competitive intensity,” the company said. Sort of gives new meaning to the company’s slogan: “Stick Together.”
Posted In: Companies, Helio, Sprint, T-Mobile, Virgin, Virgin Mobile
Kindle (Paid)
Social Standing
Which media brands are getting a lift from Tweeters and bloggers right now -- and which are getting panned?
Show Me: