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Interview: Ryan Wuerch, CEO, Motricity: IPO Still An Opportunity; ‘M&A Will Be A Part Of Our Core’

image Motricity, the mobile infrastructure company that acquired InfoSpace (NSDQ: INSP) Mobile for $135 million in October, has been relatively quiet following a burst of publicity over its controversial headquarters move, opting to focus on the structural changes, wooing new customers and working on contract renewals. Longer term, though, CEO Ryan Wuerch plans to acquire more companies, raise even more capital and expand outside of its carrier customer base to work directly with media companies and handset manufactures. With such lofty goals, the company has a ton to execute on. For background, Motricity bought InfoSpace Mobile to beef up its carrier storefront and portal services, which manage and organize the millions of pieces of mobile content that end-users consume on a daily basis. To do so, the company raised nearly $200 million, which doubled the amount it had raised to date, and added high-profile Carl Icahn to the board among others. Following the transaction, Wuerch tipped the company on its head, by moving the headquarters from Durham, N.C. to Bellevue, Wash., laying off hundreds of its East Coast employees and choosing InfoSpace’s technology as the platform it will use going forward. After the jump, some lengthy excerpts from a 90-minute interview with Wuerch and Brendan Benzing, Motricity’s SVP of product strategy and marketing.

Disclosure: Motricity was a sponsor of our recent Seattle event

Who’s Motricity?: Wuerch: “We are a brand behind the brand. If you open up your AT&T (NYSE: T) phone today, you see ringtones, games and graphics, that’s us…If you are configuring your portal, and choosing stocks, weather and news feeds, that’s Motricity via InfoSpace. If someone is texting to vote on CNN, whether it’s to Obama or McCain, that’s Motricity…we work with 10 of the 13 top carriers in North America, and the top six use our infrastructure.”

By the numbers: Wuerch: “The core of our business, and majority of revenues this year will be from mobile content. We will have $1.2 billion in gross mobile content revenues flowing through our network… We have positioned ourselves as one of the leading brands in the industry. We are well positioned. This year we will have $100-plus million in net revenues.”

On the integration of InfoSpace Mobile: Wuerch:  “We are still in the earliest days and someone is going to build the multi-billion company… Motricity was very strong on the marketing and the sales and forward leaning version and being very loud about it. InfoSpace mobile was very strong on the business side and execution… You’ll see several announcements shortly for renewals with current customers and new wins. We announced at the beginning of the year that this was our new focus and anything on the fringes was out.  We sold the direct-to-consumer business and in December we sold eReader.com. We have 350 employees still in Raleigh, but it will come down to 125 at year-end. There’s about 400 people at InfoSpace, and we’ll have 550 by mid-year next year.

On more acquisitions: Will there be further consolidation? Wuerch: Absolutely. Will you be the one acquiring? Absolutely. What are you looking at? “We aren’t going to speak about it right now, but it’s been in our DNA. Because it’s in the earliest of innings, there’s still some great technologies and companies. There’s things that will help further our core business today that will help the carriers. M&A will be a part of our core strategically domestically and internationally.”

On fundraising: Wuerch: “It typically takes cash to acquire, whatever form that is. You can pay for things in stock or cash.” Are you still interested in an IPO? “It’s all about us executing every single day. And that’s one of the opportunities for the company, but I see that as a financing event. We have large investors that delivered over a quarter of a million dollars in our last round and we were oversubscribed. And the scale of our investors, like Carl Icahn. He is a great person and doesn’t invest in private companies….I have such a high degree of respect for him, we talk very frequently. He delivers a great degree of insight, we aren’t a company that’s public—and he’s not just extracting shareholder value by doing this.” 

On the reaction to the InfoSpace merger: You have the distinction of getting some of the most comments on our blog than any other company: Wuerch: “We’ve talked about the screenplay that could come out of it, but wherever there’s that much emotion, you could look at it as bad, but also if someone has that much emotion, than something was really there. You don’t get that emotional if something isn’t that important to you. In Raleigh-Durham, we worked really hard, and I really liked that place, and it wasn’t my intention to leave….I’m the CEO; the buck stops with me. I’ll handle it. If I’m making a decision, a barometer of how I’m doing is am I doing what’s right for shareholders and customers. And every employee we had has options that are exercised, and is a shareholder. So for me, even if I’m making the right decisions for the shareholders – that means even the employees. ... But when people started going after great people, even leave family aside, when they come after your kids it’s another thing. I had to be heads down; even though it hurts a little more than you like, you have to focus on the end goal.”

On morale at Motricity:Wuerch: “It depends on where you are. In Raleigh, in the early days, it was the people leaving that were writing. Here, it’s different. This is where we are growing and because ultimately they were the beneficiaries. It’s something I’m very aware of. I made this statement in an all-hands meeting. I believe the brand of Motricity is going to enable all of you—that won’t find yourself with the company anymore—as benefiting more because you are working with this company because of the brand, because of what you learned here or because of what it empowered you to do. Almost everyone who was reporting to me has gone on to better jobs, higher positions and for better pay.”

On the departure of Steve Elfman, the No. 1 guy from InfoSpace Mobile: Wuerch: “Where did he go? Sprint (NYSE: S). He’s the president at Sprint, which is a customer. Sprint was never a good customer, right? “No, it was never a good InfoSpace customer, but for Motricity it has been a customer for awhile. Stay tuned. We are quiet not because we aren’t working, but because when we come out, we want to come out right. We want to be very clear and have our partnerships aligned.”

On iPhone’s impact: Wuerch: “There’s about 10 million projected devices to to be sold. So it’s a really, really small number, but what Apple (NSDQ: AAPL) has done is that they have raised the bar. But for us as a company, it’s about the mass average user, it’s about a consumer who’s never used a phone to get content…And, frankly, that’s where Motricity lives. We can help facilitate it.”

On Apple disrupting the traditional business model: Isn’t the iPhone changing that, and Apple is in effect playing your role with its App store?  Wuerch: “There’s no question it is. And in their world, there’s only 10 million or 12 million phones. But that’s estimated to be a $1 billion-dollar market by some estimates in the first year. “Good. Good. For us as a company, this is where I go back and there will be ways Motricity finds its way to capture something where today it can’t…We want to live where the masses live and make it better. That’s where Motricity is living. We are becoming the enabler of the industry. We are positioned and working hard to become the layer that creates better usage and consumption, and frankly we don’t look at content as ringtones or game, it’s all the above. What’s an ad? It’s a piece of content that’s flowing through the industry. “

On the walled garden: Are the walls crumbling? Wuerch: “I think the wall has come down. What we knew as a walled garden is gone. The moment you created doors, you created open, and the walls really came down. Today, you see things on your phone. You get an AT&T device, and you get what I call AT&T proprietary, which is their store, their portal, called MediaNet and MediaMall. ... It’s still very hard to get out of the walls But it’s getting better….Some of the things we are rolling out this year are very open.” Benzing: “I liken it to the early days of the internet when there were Prodigy, AOL (NYSE: TWX) and Compuserve, and they were building the things they were building because the market was so immature. I see the browser wars coming to mobile…There’s a lot of browsers in the mobile space. If you think about mobile as a platform to develop on things really start to open up.”

On Motricity’s role as carriers become more open: Benzing: “We are certainly a player in that space….We look at this model—what we call off-deck today—and more and more companies will have a need for mobile specialists, and more companies will need help in understanding the ecosystems. So while we’ve dominated in the carrier sector, we believe the market is maturing and will create new opportunities for us. Apple, RIM (NSDQ: RIMM) and now Nokia (NYSE: NOK) are beginning to invest in new services, and that’s a new potential channel for us. What we’d like to see in ideal world, is what if the carrier, our technology and handsets were being built together on a single roadmap. We all have to step up on our game; right now experiences are built to the lowest common denominator.

On the longevity of storefronts and portals: Benzing: ” I don’t anticipate that the carriers will hand that off to anyone and they’ll just ship a browser….We are still very far from the Internet, and the technology being used today around portals and personalization and customization are very much at the forefront of in mobile. A lot of the limitations are in the browser, and you have to ask how much content people actually want to consume and in what format on a mobile phone. But as you start to think about widgets and the concept of info-snacking, and then go to the full Internet browser when you want the meal.”

Jul 14, 2008 11:00 PM ET
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Posted In: Advertising, Entertainment, Gaming, Music, Media & Publishing, Search, Social Media, Video, Technologies / Formats, Companies, InfoSpace, motricity, ryan wuerch

  • House of Cards

    Observations:

    1. The exodus of the Sr. Mgmt is not surprising.  The life span of a Sr. Exec. at Motricity is shorter than that of a cicada.  Wuerch can't allow people in his organization that are smarter than him…which is pretty much everyone.
    1. A pending sale of some sort makes sense.  It has been unusually quiet at Motricity for too long.
    2. Do they have debt???? Well there is over 400M in venture cap on the table.  How's that for debt?
    3. The financials around a liquid event are convoluted but in simple terms, preferred shareholders get paid first.  They would likely get only a fraction of their anticipated investment back.  Wuerch would get paid a nice sum.  The common shareholders are last in a long line and would get nothing.
    5. The mobile industry will be a lot more boring without Motricity, which has to be one of the greatest corporate soap operas ever.

  • capital structure?

    If MO is sold in a fire sale, who gets what.  What's the ownership structure look like?  Do they have much debt?  Did Icahn write himself a contract to get his money out before anyone else does?  What about all the original investors and founders?  Have they been diluted into oblivion?

  • Pravda

    Bruce (Tech SVP) is gone - anyone in BV expected that ever since the elf left. Now everybody in Bruce's org, better pimp your CV's and get out as soon as you can - all dev jobs are getting shipped to Kiev ultra soon. Pravda's analysis: MO is being prepared for a fire sale.

  • follow up - tell us more

    Somebody should follow up with these guys and see if an IPO is still on the horizon, if m&a is still part of the core strategically?  And what about the flow-through and net revenues?

  • Modus operandi 2

    For those that know Motricity and Wuerch,  the previous comments by 'Modus operandi' above are pretty accurate in my opinion.  Fill the place with people who are less experienced, timid, or willing the go along with the antics. Get rid of those that expose you as a fraud or question you're direction.  This is why he's never been questioned…those people get axed.

    That's why he's always the smartest guy in the room (because it's a very dumb room).

  • itcontinues

    doesitreallycontinue, check the website now, 2 of the 3 mentioned are no longer listed.  I heard there was an announcement on the 3rd will be leaving shortly.  Surprising this much change at the exec level hasn't been questioned by moco or others.

  • I'm available

    Can I work for that board?  If so, I can make myself available.  Will they co-sign for a new credit card for me, too?

  • Not So Big House

    @ Big House - Your math does not consider the interest free loan he got from that house from Motricity - oooops, I'm sorry "low-interest" (isn't .5% really no interest?).  Given that his payments are MUCH lower than that.  I wonder if he got a no-interest loan in Washington…ya…the Board would be that stupid.

  • Big house

    So W's still making the mortgage payments on that $2million house in a $1million neighborhood.  The house he can't sell.  The house he's been trying to sell for something like 4 months or more.  The house that his realtor, or somebody, keeps tweaking the profile on zillow a little to make it look like a NEW listing so it looks like it's been up only 4 days rather than 90-plus.  There must be cobwebs in the corners now.  The payment on that thing's got be be around $11,000 per month (assuming $200K down, 6% rate, 30-year term).  Making the payment must be getting old.  The Mo must be throwing off lots of cash at the CEO level to tote THAT note.  Especially given that they must have bought another palace out in Washington.  Well, W's doing a great job.  He deserves it.  Maybe Uncle Carl's writing him personal checks.

  • Wiredone

    Does anyone know if Research in Motion's(Blackberry) new App store is being run by Motricity?

  • doesitreallycontinue

    itcontinues, are you saying the 3 names you list have left?  Their names and titles are still on on Motricity's website.  Have there been any public announcements, or replacements named?  This can't bode well for the AT&T relationship.  Do they really want to work with a vendor without an SVP of Technology or an SVP of Product Engineering?

    Maybe Mr. W refuses to accept opinions contrary to his own because he's highly skilled and always right.  I think Motricity's success certainly bears out such a hypothesis.  Perhaps with such skills he can lead the Technology and Engineering efforts himself…

  • Modus operandi

    @ itcontinues - This is a consistent and predictable pattern.  Check out the Sr. Exec. turnover historically.  It stems from Wuerch's dictatorial management style and defiant refusal to accept contrary opinions to his own.  The problem, of course, is that often the Sr. Mgmt is much more versed and experienced in the industry that Wuerch and the only way to shield himself from that reality is to get rid of them.  Historically, the only Sr. Exec. unscathed is the Senior Vice President, Corporate Development and Human Resources, who, with all due respect, is the only one more incompetent that Wuerch.

    I am amazed that no one on the Board calls him on this….actually I am not amazed as they appear to enable him.  Mr. Icahn - where are you when we need you?

  • Glad2bgonefromtheMO

    To my dismay, I don't think that Motricity has lost the AT&T contract. I wish this were true but doesn't look so. AT&T could be moving to a new version of MediaNet and to my knowledge Motricity is a partner. This could have changed by now and I really hope it does. AT&T should do business with better companies than the MO who treat their workers like garbage!!!

  • itcontinues

    Now it's down to 2.  Three of the five SVPs are or have left.  Joel Chaplin, Reed Thorkildsen, and Bruce Reisenauer.  Like someone said…they don't last very long.

  • Motricity Haiku

    VC money gone
    No new deals to announce
    been nice knowing you

  • jbay

    I just would like to know when Microsoft is going to take over Motricity? Will it be the 4th quarter or Q1 '09???

  • buy low

    The palatial palace is still available for a song!  I mean c'mon Miss America lived there, that adds at least $1 million to the price.

    http://www.realtor.com/search/listingdetail.aspx?ctid=28749&mnp=44&mxp=44&typ=1&sid=07b3b00201c04e18a771072c424fad0b&pg=1&lid=1102120589&lsn=1&srcnt=14#Photo

  • What about the house?

    What about RW's palatial house in that Raleigh golf community?  The one marked down from $2.5 million to $2.1 million in a $1 million neighborhood (great salesman?).  Are the investors, Uncle Carl, picking up the mortgage payments on that?  Or are they paying folks enough to make 2 McMansion mortgage payments?

  • hey vegas baby

    Vegas Baby: You mean the one at CTIA a few years ago, co-hosted with BET, with the rapper?

    Yeah, that was funny! Wuerch's face turned ashen when the rapper (forgot his name) came on and started rapping "F that P" over and over and over while 3 or 4 girls ground it on the stage. Priceless…

    Yikes though, the party cost $250k?

  • Vegas Baby

    I still think we need to have another $250k party in Vegas….that was awesome.  Do you think Uncle Carl would pony-up?

  • game theory

    When do we decide people lose credibility?  The "several announcements" statement is just like the "adequately capitalized" statements by the ex-CEOs of all the bankrupt Wall Street behemoths.  These executives can say things are good or bad, and then things can either turn out good or bad, after which there are four possible outcomes.  The only way they can pull off the con is if they say things are good and things turn out good.  If things turn out bad, they lose their jobs and their stock value, regardless of whether they say things are good or bad.  If they say things are going to be bad, then they might lose their jobs immediately as investors replace them out of anger or with "someone who gets it".  Also, if they say things are going to be bad and they turn out good, then they look foolish and have planned poorly for the good outcome (poorly positioned for growth, maybe with too few people, etc.).  But if they say things are going to be good and things turn out good, they look like geniuses.  The problem is that the press reports all these self-serving statements as serious, sober, well-analyzed prognostications.  The press is fawning and gullible like a 3-year old reporting to her friends what she just heard from her parents about Santa.  Let's all grow up a little, or the real grown ups will fleece us.

  • Tick Tick Tick

    "You’ll see several announcements shortly for renewals with current customers and new wins"

    SInce this statement all I have seen is AT&T;and MTV dropping Motricity.

    So where are these "several" announcements???

  • Semper Augustus

    http://www.theregister.co.uk/2008/09/02/mobile_app_skymarket/

    "But the idea of Microsoft launching its own application portal shouldn't come as any surprise: Apple has iTunes, Nokia is still pushing Ovi, and Google has announced the Android Marketplace, so it seems each of the smartphone platforms is to have its own application store - leaving the former duopoly of Motricity and Handango in a very tenuous position."

    http://ap.google.com/article/ALeqM5heD_juc1B5pZvbu-CYErhGojW-ggD932RPU80

    "AT&T;Inc. has become the first U.S. carrier to make Yahoo Inc.'s search engine the default on its cell phones, the companies said Monday.
    Yahoo's oneSearch replaces a search function from privately held Motricity Inc. on AT&T;'s MEdia Net cell phone portal, which is used on most of its Web-enabled phones, but not the iPhone."

  • duplicate

    Now here is some mimic action going on:

    http://www.amazon.com/dot-bomb-Days-Nights-Internet-Goliath/dp/0316600059/ref=sr_1_1?ie=UTF8&s=books&qid=1221178300&sr=8-1

    Does Craig Winn = Ryan Wuerch?  If so,  David Kuo is to Value America like ??? is to Motricity.

  • I'm just saying

    Now that's funny!  Did he own a share of an airplane like our villian?

  • I'mjustsaying

    Is it me or does this story mimic that going on at Motricity.

    Smooth talker, trophy wife/girlfriend (whatever happened to Wuerch's first wife?), great hair….

    http://www.msnbc.msn.com/id/26642123/

  • is this a real company?

    checked the management team on the website to follow up on the departure of the controller…no controller named…no CFO either…in fact no "C" anything…all SVPs…but no presidents…so to whom are all the SVPs "vice"...funny organization…maybe no organization at all…are they looking for a president?...will no one with the credentials take the job?...will w just take the role?

  • still?

    These guys…  So they've unloaded the D2C businesses, their only source of real income, which is like an army getting way out ahead of its supply lines.  They're planning to live off the land, to capture profitable business.  But they've lost the AT&T;contract, which is probably earnings positive but certainly growth and reputation negative.  So what will it finally take before they fold up the circus tent and everyone goes home?  Isn't it obvious that the show is over?  Do they have any commercial, technical, or strategic credibility any more with customers, prospects, or investors?

  • Palace?

    By "palace" do you guys mean the office or the house?  The $2.5 million house in the $1 million neighborhood?

  • Palace

    I heard they were taking it down to the Raleigh flea market

  • Can I get some?

    They'll probably get more real revenue selling the furniture than from any of their pipe dreams, I mean "businesses".  How are they selling the furniture?  Can I buy some?

  • Palace

    The palace in Durham is not owned by MO….it is owned by Struever Bros. out of Baltimore and MO has a 10-year lease which they will have to negotiate their way out.  They are having a fire-sale of the ritzy furniture that is not bolted down.  The stuff that is bolted down is not owned by MO…it is part of the building and was paid for with tax credits received by Struever (who by the way is behind on their payments per a recent article on WRAL).  Has anyone ever tried to stack cards?

  • still midas

    With Yahoo etc., I doubt Motricity is on the top of Carl's to-do list.  Remember this was his son Brett's idea.  I doubt he spends a whole lot of time worrying too much about it given other big money priorities.

  • Midas or Icarus?

    Just another case of Mr. Icahn losing his touch.

  • Yeah, but…

    Yeah, but Ponzi schemes last as long as they do because investors get cash payments from the con men, don't have the capacity to figure out where the cash comes from, how long it can last, and when it might end.  They only end when the cash stops flowing, when the con men simply can't get enough new people to fork over.  With Motricity, there are enough investors who can ostensibly open the books and see what's going on.  They're supposed to have enough business experience to see if there will ever be a payoff to the money they've ponied up.  Is Carl Icahn really so stupid as to be suckered by a scheme (Ponzi or not) as thin as this one seems to be?  How much money and how any lives have been wasted on this thing?  Anyone have an update on that palace in Durham or whatever, what it eventually sold for?  Anyone know details on the palace the investors have bought in Washington?

  • Modus Operandi

    Modus operandi for Wuerch…just follow the trail of dead Sr. Execs in Wuerch's wake.

    If they are smarter than you - get rid of them
    If they disagree with you - get rid of them

    Wuerch's game is one of deceit…smart, snoopy execs get in the way of all that.  That's why WonderBoy is still there.  He isn't that bright and doesn't ask a lot of questions.  All ponzi schemes eventually crumble though.

  • isitstarting?

    Anyone know where Joel Chaplin went?  He is still on the company web site, but I heard he packed his office and left without any notice.  It sounded like he was well liked in Bellevue….didn't agree with Wuerch?

  • mmmm…bacon

    First and formost, Wonderboy was in the Motricity "Friends and Family" Program and as such is/was a made-man.  I mean what would you do if your pal offered you the perks of an executive lifestyle and threw in a Miss America as a bonus…of course you'd take it, regardless of your qualifications.  Maybe he sees the writing on the wall, maybe he has been told to 'look for other opportunities' while he can, or maybe he just doesn't want to move to Washington.  Then again, maybe w threw him under the bus as he did to his own brother-in-law not too long ago.  Of course, that guy was just plain dumb and only had a 'Mrs. North Carolina' wife - and that just doesn't cut it in w's world.  Whatever the situation, a churn at the top is the one constant at Motricity…except for, of course, w who is the one responsible for the churn.

    As far a w, well he doesn't have to worry about saving his bacon since he still owns a fair share of the pig (i.e. stock). Between that, golden parachutes, and his current compensation plan, he's in fine shape.

  • icahn getting a switch…

    heard wonderboy was polishing his resume and sending it out.  getting ready to send it to the old controller?  sign of things to come?  lost contracts = no money coming in = no money for salaries and perks.  wonder what w is doing to save his own bacon?

  • New Platform?

    "new" platform?  I thought the whole idea was to dump Fuel and run with InfoSpace's existing technology????

  • Amateurish?

    The technology was fine.  The biggest problem with it was bloat.  Motricity was supposed to be building an off the shelf solution, but then management forced them to add every lame one-off feature that any customer wanted.  Sure, there were other problems as there are anywhere, but they were solvable.  What's funny is that if people think that Fuel was bad, they would be truly appalled at the "new" platform.  Fortunately for AT&T;they will never see it.

  • ExMoWageSlave

    "It appears the technology just isn’t very good."

    It wasn't.  But you can make up for a good bit of technology by simply having technicians, admins, and programmers constantly on call to smooth out issues and to do every single whim a customer can dream up.

    "messages were “carefully packaged and delivered” it sounds more like they were untrue."

    I am shocked (SHOCKED!) that a marketing department could ever put out messages that spun information into a string of undeserved positives.

  • boiling it down

    Well, whether customers do business with them should boil down to the value they can provide, and that should revolve mainly around the functionality of the technology platform.  It appears the technology just isn't very good.  It was a little suspicious when they kept changing their strategy story over the years, bouncing around between content delivery, search, then marketing campaign development (when you knew things were getting really weird), then data-meisters.  And it keeps coming out now how clunky and amateurish the technology and coding were, about how many deadlines were missed.  BUT THEN, WHY DID THE TECHNOLOGY WIN SO MANY AWARDS?  When "even simpler answer" writes that messages were "carefully packaged and delivered" it sounds more like they were untrue.

  • even simpler answer

    I think even that even the simpler answer is that the bloodletting on this site and others has raised the eyebrows of investors, customers, prospects, etc and has made them more leary and cautious.

    When every message was carefully packaged and delivered it was a compelling story.  Once Durham was cutoff at the knees the veil of secrecy was blown to bits and the unauthorized story of Motricity emerged. 

    I mean how comfortable would you be doing business with them?  I can't believe that people are making this sh*t up.

  • Simpler answer?

    I wonder if the simpler answer to everything swirling around Motricity is that Wuerch is simply not as good a salesperson (slick, sleazy, or not) as is repeatedly purported.

  • dumb VCs?

    It increasingly looks like VCs are not the "smart money".  They've had very little success over the past few years.  It sort of seems like there are a lot of imitators and idiots, pikers, who dived in after the innovators.  And even among that population, maybe there's a distribution of sophistication and skills.  Motricity has probably been plying it's fundraising trade (scam) among the least sophisticated.  Remember it wasn't Icahn but his son who committed money to motricity.  And anyway, Icahn's been having his lunch eaten across the board for the past couple years.

  • MTV is bananas

    Wuerch: "You’ll see several announcements shortly for renewals with current customers and new wins."

    Wuerch: "Motricity was very strong on the marketing"

    MTV: "Finally, MTV told us it dropped Motricity to make a deal with Thumbplay because of the latter’s greater experience with tie-ins to on-air programming and the marketing and promotion related to those access points for consumers."

  • wins?

    Given that they've placed their bets on platform content delivery, "if" the rumor is true that AT&T;has been lost, I can't imagine what 'wins' will make up for the shortfall.  The loss not only would be devastating from a revenue standpoint but also in terms of market perception.

    Wuerch mentions "expanding outside of its carrier customer base to work directly with media companies and handset manufacturers" which my be a pre-emptive defence when news of AT&T;leaks or perhaps (yet another) shift in strategy and another opportunity for Wuerch to spin tales to the VCs of riches waiting to be had (ie. I need more money).  The classic "hey!  look over there" shell game.

    Given the events over the past several months I cannot fathom that the VCs aren't casting a wary eye on this scoundrel and demanding more accountability, but then again he's been a master of deception, and the investors have been suckered in all along - even the mighty Carl Icahn.  Maybe Wuerch has got another trick up his sleeve…or maybe VCs don't read this blog.

  • johnhrs

    What I'd like to know is where are all the "new contract wins" that Ryan Wuerch keeps saying they will issue news on soon.  Is it all hot air?

  • I didn't know

    Wow!  These guys are still around?

  • secret plan?

    If somebody's letting Wuerch claim that "M&A;will be part of the core", but not let him appear in an interview without an adult (Benzing), I wonder if the powers that be are letting him play around with strategic talks just to get him out of the office so the professionals can run the company, and if he stays out of the office enough he'll come back one day and won't have a job.  Stranger stuff has happened.  Someone says that svp of corporate development rose "quickly" through the ranks.  Wasn't he actually with Wuerch at that original 3-person ringtone company or pyramid weight-loss product company, such that he came in with him at the top and didn't actually rise through anything?

  • Wonder Twin Powers

    'Did you notice any changes there after the Icahns came in?'

    For a while there was an air of legitimacy, like we might actually make it.  This was the time when he was making his failed play for MOT, and I (and some others) thought there might be a comprehensive strategy for mobile content and mobile phones and throw it all together and what ExMo said above, about getting out from under the providers, might come true.  But then we heard it was play money he gave his spoiled son.  Nevermind.

    'What’s up with the tongue-in-cheek references to “Wonder Boy”?'

    At the risk of TPTB taking offense and calling it "going over the line and making it personal," 'Wonder Boy' is the now-SVP of corpdev.  His primary contribution to the office was to be well groomed, bad tempered, and to nance about trying to do interior decorating and spruce up an office made of century old brick.  He did literally everything exactly like Ryan: churchgoing former life, rapid ascent through the ranks to the top, and landing him his own Miss America Trophy Wife (though a 10 year newer model).

    While we didn't like Ryan because he was a snake oil salesman, at least he put himself out there and provided leadership (such as it was).  Wonder Boy just yelled at admin assistants and bought stuff from IKEA.

  • what's the preacher got to

    Why do you mention Joel Osteen?  For those of us who aren't insiders, we don't get a lot of the jokes, but it seems as if there's a lot to joke about.  Insiders please elaborate a little or give us some sort of decoder ring so the rest of us can have as much fun as you insiders are.  One question:  How long can all of this last?  Second question:  Did you notice any changes there after the Icahns came in?  I had the impression from the press that management was all of a sudden put on tight leashes in terms of spending, PR, and strategy.  Third question:  What's up with the tongue-in-cheek references to "Wonder Boy"?  Someone who rose by the peter principle pretending to be smart and savvy, believed by management to be so, but really just toeing the line and kissing the right body parts?  Any stories of ignored failures, being caught in lies and mistaken analyses?

    Anyone with some time on their hands should write a book or movie, more likely what might actually get shown is a local documentary, something like "The Smartest Guys in the Room" about Enron, financed by Mark Cuban.

  • MO Losses?

    oooh, that 'Wonder Boy'.  Well I guess you can't have too many former Miss America's in a technology company these days.

  • toxic waste?

    Looking at the winnowing of the management team over time, it looks like Motricity operates on the "Peter principle".  Looks like only those willing to lie and/or those so stupid they can't tell what the truth is so they can state untruths with convincing conviction have any sort of half-life.  But you'd expect at least Icahn and the guy who chaired AOL's board to see through the smoke and mirrors to whatever core of value-generating capacity lies within.  Is it that they can't FIND better skilled professionals to join this rattle-trap team?  Seems likely from the posts of those scarred from their time there.

  • MO Losses

    Wonder Boy, aka "Dr. Evil's Number Two".  Come on…you can figure that one out.  If you figure it out, I'll give you…..let's say….four hundred million dollars!

    The investors should have shown discontent long before now, and I think your comment about being ashamed could not be more true.  But then again, have you ever seen Joel Osteen?  I would be ashamed to give him the time of day….but, hey, what do I know.  I wasted a chunk of my life at MO, so I really can't as smart as I think I am.

  • where is the investor disconte

    So where is the investor discontent in this saga?  The ones with guts used to post with a little honesty and insight.  I guess they got silenced with the threat that "disloyalty" threatened the prospects of any returns on their investments ("if you call my dog ugly then we can't sell it"), or maybe with legal threats.  Maybe they're just ashamed that they let themselves become so fleeced, so many times, for so long.  They must be up in arms about this whole real estate thing.  Someone mentioned at $250K loan.  Mustn't have been more than that?  Seems like it would have been closer to $1 million for the house.

  • MO Losses?

    - So if Motricity gave Wuerch an interest free loan for the house and then it reaps a $1M in equity through a sale, who gets that equity?  If Wuerch does, then isn't Motricity essentially also funding Wuerch's real estate flipping business?  Since the vast majority of the current equity in the property is Motrocity's via the loan, doesn't any additional equity through a sale belong to Motricity?

    - If Lillian is no longer the Controller - she no doubt questioned Ryan's expense report - who is "Wonder Boy"?

    - The AT&T;explanation makes sense as I thought they had just recently extended the deal (through 2009?).  If that's the case than what is the plan after 2009 to make up for what was probably 3/4 of your overall revenue???  Oh wait, real estate flipping.

    So net net…Motricity is sold off at a discount, investors get back pennies on their investment, Icahn's son learns a valuable leasson about due diligence, workers get squadush, and Wuerch turns a million dollar profit on a real estate transaction.  niiiiice.

  • MO Losses

    $2,082,150 - new asking price for the Brier Creek palace

    New Controller was some chick from Washington….Lillian?

    You won't see mention of losing AT&T;for a while as they cannot just shut off Motricity…they have to transition.  I heard it runs through 2009? but have heard from more than one source that they lost the bid.  Why do think think they did not dispute it when Tricia called them?

  • MO Losses?

    MO Losses -
    Can you clarify your comments?
    1. what is $2,082,150?
    2. Who was the new Controller and who is "Wonder Boy"
    3. I still have not seen any official mention of losing AT&T;by either side

  • MO losses

    Looks like the price just went down!
    $2,082,150 <——more snake oil techniques?  Is the $150 supposed to throw us off?  Why not make it $2,082,149.50?

    Now that they axed the new Controller and Wonder Boy is acting as the CFO, it makes one ponder if the $250k loan and four years of interest will be swept under the rug?

  • MO losses

    Nah, nah, nah, nah…..nah, nah, nah, nah…...hey, hey, hey….goodbye AT&T;

  • another

    It all boils down to (not in order of importance)
    1. Getting much more lean, i.e. reducing expenses
    2. Focus; i.e. do a few things and do them extremely well
    3. PR _AND_ follow through with the PR done by engineering types which would engender trust and following from employees and belief by those outside.
    4. Help from Icahn, not necessarily $ wise, introductions, direction, etc.
    5. Do not try to "whitewash" via past PR tactics used

    I too worked at Mo for a long time and did not and do not agree with most of Wuerch's actions, in the end it make sense for him to walk away or be walked out….

  • What's he going to use?

    How is this guy going to "acquire more companies"?  What's he going to use?  Is Icahn going to give him access to the piggy-bank?  Has he done anything worthwhile with past acquisitions?  Do they have the cash to make meaningful acquisitions?  He himself says that no one will take his stock, that his management skills don't engender enough confidence for sellers to be willing to bet on it, that his stock isn't accepted takeover currency?  How much cash are investors willing to see wasted, dumped down dry holes?  Unbelievable.

  • Thanks ExMo

    ExMo,

    Thanks for your excellent, informed, informative posts.  You're one of the rare posters to this or any board who adds to readers' understanding of the issues.

  • ExMoWageSlave

    I meant that Motricity's chief product was marketing and selling the image of Motricity.  Image over substance.  They got investors and awards because they sounded good rather than being good.

    The award winning Fuel platform was a smoking pile.  Half of its magic wasn't from the code doing anything spectacular, it was from forking the codebase to suit every little whim a customer wanted.  But that markets well.  Fuel can do everything because the project managers couldn't say no to anything.  It's so hot when you don't say no.  People throw money at that.  OK, I'll not be ALL negative on Fuel.  They were smart enough to write it in Java rather than .NET, so the operations weren't bogged down by incessant reboots.

    To answer your question, JH, they could do that tickytack stuff.  The GoldPocket acquisition got them the modern equivalent of the 1-900 lines and the contracts they had with networks, the 'text here to vote for whatever' junk.  TXT suffers the same problem as WAP: you don't control your own destiny as a company because the carriers own that transmission medium.

    MasterCard/Visa get by by taking a 2% taste of nearly every transaction in the modern economy.  Small percentage, huge pie.  Apple takes 70% of a small pie: iPhone app installers.  Idiots who need ringtones is probably a slightly bigger pie than iPhone app users, but, if you can't negotiate yourself out of single digit percentages, and you can't cut the carriers out because you need them (well, their FCC licensing really) to be at all meaningful, how are you anything but a tiny little Icahn-fed fishie waiting to be eaten?

  • JH

    ExMoWageSlave,
    When you say "marketing,marketing,marketing" are you referring to the possibility of Mo using its gateway and access to millions of cellphone users as a marketing tool-as in mini cellphone surveys, promotions, and stuff like that? I could see that as a potentially huge revenue generator for them which they could share with the phone carriers.  What do you think?
    Also, do you think the "WAP stranglehold" as you put it can be busted? TIA

  • ExMoWageSlave

    "It seemed as if all of Mo’s D2C properties were these legacy properties."

    Correct.  Nobody knew what to do with them.  ebooks and palm apps don't sell enough to make the Big Buxx that a 450-person-company needs.

    I mean, when you run a site like ereader on 6 servers, c'mon.  How much can it be worth?  It may be all profit, but it's not a big revstream.

    "What was the deal, after all, with this highly vaunted and award winning “Fuel” platform? [...] If it just wasn’t that good, why did it win so many awards?"

    What was the deal with Motricity?  If it wasn't that good, why did people keep sinking good money into it?

    Marketing.  Marketing.  Marketing.

  • Wuerst

    Yes, the award winning Fuel platform is being completely phased out in favor of the completely inferior, yet much less expensive Infospace platform.  As for the AT&T;contract, I suspect it will be a while before AT&T;makes an official announcement.  Motricity will certainly not be announcing anything.  Infer from that what you will.

  • Benzing in the wings

    Like somebody else posted it seems to me like they did this dual interview because somebody with sufficient control doesn't trust Wuerch in public without an adult to chaperone him, in this case Benzing, and the sufficient controller is probably Icahn.  Is it really possible that Wuerch will walk away from this with money?  Let's assume $100 million net revenue and $1 million cash flow.  That's generous if you look at the cash sink Infospace mobile was before Motricity bought it.  Let's not even think about a loss of the AT&T;contract.  So with such thin margins in this market, there's no way they could fetch a decent return for Icahn, much less the other VCs, much less employee shareholders, be they preferred or not.  I HAVE to imagine the early VCs and the Icahn-round VCs got in line first.  Probably more likely Wuerch will be summarily fired if the AT&T;contract IS lost, and then Motricity will be one of "the living dead" for 5 more years, then will either just fade away or be absorbed into one of the carriers in exchange for assuming the debt.

  • unbelievable

    I agree with semicon on a couple points:
    1. The iPhone is still just a sliver of the market although that sliver is going to garner Apple a sh*tload of revenue.  They have clearly redefined the market in terms of the device and applications - but there is clearly room for others.  ExMoWageSlave has succinctly spelled out the challenges for the likes of Motricity.

    2. Icahn will sell Motricity at the first opportunity.  To paraphrase Wuerch "that is in his DNA", and I am pretty sure his DNA trumps Motricity's DNA.  Icahn clearly sees this investment as his son's blunder and with bigger fish to fry he'll be happy to rid himself of Motricity sooner rather than later.

    3. Wuerch's days may be numbered but it really won't matter that much.  If the likely scenario occurs and Motricity is sold off, guess who is first to the cash trough?  You guessed it, Mr. Wuerch and the other preferred shareholders.  His ponzi scheme will come to a fruitful conclusion.

    As for his quote "And every employee we had has options that are exercised, and is a shareholder. So for me, even if I’m making the right decisions for the shareholders – that means even the employees"  Well, no Mr. Wuerch, it doesn't mean "the employees" at all and you know that.  Anyone who has seen the funding documents knows that the employees are last in line should a sale occur - the VCs and preferred shareholders get paid first.  With $400M+ invested it would take a monumental liquid event before the common shareholders saw any return from this over-leveraged scheme. 

    As for an IPO, Goldman and Morgan both walked away.  Seems the shiny exterior of the company is pretty ugly when you dig into the numbers.

    Finally - his quote "...Almost everyone who was reporting to me has gone on to better jobs, higher positions and for better pay…"

    Only the mind of a self-absorbed, egomaniacal, ass-clown would suggest that the closure of the Durham office and the 350 person layoff was a positive thing for the employees and take credit for it.

  • But I thought…

    I thought Wuerch's PowerByHand collection of web properties were all D2C companies hawking stuff for palm pilots and early cell phones.  It seemed as if all of Mo's D2C properties were these legacy properties.  Did he drop them from his radar after the takeover of PenPoint (or merger, whatever) even though they had allowed him to push that through in an attempt to become the Google of phones (laughable)?  Or were they not, in fact, D2C's?

    What was the deal, after all, with this highly vaunted and award winning "Fuel" platform?  Was it completely dropped for the Bellevue technology?  If so, was it just never that good or was it unable to evolve with the rest of the space's technology?  If it just wasn't that good, why did it win so many awards?

  • AbracaDebra

    Yeah but let's remember a key point here; what was the 1 division that could never get any attention in Wuerch Land?  DTC!!!
    Since it had no slick, sleezy sales guys on it nor any puff-tastic talking points associated with it, Ryan never paid it any mind and let good people come and go from its wake. There were efforts but to no avail….

  • ExMoWageSlave

    "Why can’t Motricity create an “app store” for non-I-phones?"

    In one sense they do; in another sense, it's impossible.

    So, the iPhone App Store is Apple servers pushing content (and they charge you for the transaction) through AT&T;to one of 2 devices: iPhone 3g and iTunes.  They keep 30% of the money and pay AT&T;a few pennies for shoving the content over the air.

    Motricity's storefront is, their servers pushing content (and they outsource the transaction) through AT&T;to one of THOUSANDS of platforms.  AT&T;gets the money, and pushes a few pennies to Motricity for the effort.

    Apple negotiates better, for one.  For another, they have the ultimate workaround: the Internet.  If you buy from the app store, you can sync through iTunes and don't HAVE to have AT&T;.  But if you want a ringtone for a non-iPhone, you have to get a WAP push from AT&T;.  That's not the real Internet, it's WAP.  The carrier has Mo by the short-n-curlies at that point.

    So, build whatever you want, your biz model is totally dependent on the kindnesses of the oligopoly of carriers until you can bust the WAP stranglehold.

    Ryan "Flanders" Weurch may think the iPhone is a 10-million-user niche player, but that's missing the larger impact of it opening the market wide.  D2C was the high profit percentage center in Mo from 2006-2007.  Ignore that at your own peril.

  • semicon

    Longtail,
    What are you smoking buddy? The Iphone is good but it won't dominate the market like you think it will. In fact, RIMM is putting out their "iphone killer" within a few months. There's room in the market for motricity but I doubt they will be the one's doing the acquiring since I believe Icahn will have this company sold off at the first opportunity.  I can think of many companies who could effectively capitalize on motricity's position in the mobile space. Weurch's days are numbered.

  • Huh?

    Funny statement, "M&A;will be part of our core".  Sounds like a sentence from a random sentence generator seeded with faux management speak.  Sounds like they want to keep buying new businesses, telling a new story, and leaving disappointed investors and employees (I guess "employee/investors") behind in all the new companies.  Good strategy for a management career until someone catches on.  A company's "core" is what it's supposed to be good at DOING, generating value for other people, not buying other random companies good at doing things themselves.  Makes you wonder where they expect the money for this new "core" activity to come from.

  • Why Benzing?

    Why was Benzing, and SVP, involved in this interview, which reads as if it were set up to cover topics of CEO-level strategy and "vision"?  Is Benzing being positioned to take over one day?  Has Icahn tasked him with holding management's hand?  I wonder if Icahn, with his recent blog protests against golden handshakes and parachutes, will ever agree to pay a bunch of money to make certain problems just go away, or if he'll cut them off at the knees.  Could be the money's just too small for him to worry about, so he'll go ahead and cut checks, OR the money's too small for him to worry about, so he'll make examples.  What's Brett's involvement in this thing these days?

  • can you say "delusional&q

    Has anyone noticed that Mr. Wuerch's house in Raleigh is still for sale?  Has anyone noticed that he's asking $2.5 million in a neighborhood where $1 million is near the top end?  Has anyone noticed that Zillow's comps have it at around $1.2 million (Zillow is often inaccurate and imprecise but it's seldom off by a factor of 2)?  Does anyone really think he can get this asking price?  Are delusional claims and requests (remember when they'd "selected" Goldman AND Morgan to do the IPO a couple years ago?) part of his business and life strategies?  Are Motricity's many disappointed shareholders holding the bag on this McMansion with the "low-interest mortgage" they gave him?  I wonder what sort of splendiforous digs they've bought for him in Washington.  That quarter billion dollars he raised has to be spent on SOMETHING after all.

  • readbetweenthelines

    "...but said that Motricity has long-term contracts with its customers, and in particular, provides a lot of services to AT&T;..."

    That's certainly not a very strong statement.  If, in fact, this speculation is true, then it's game over.

  • long tail

    The half-life of this whole scam and it's ringleader are a testament to human foolishness.  I suspect the mentioning of an IPO is just to keep board members happy at least one more day to eke a living out of the scam one more day.

    Even if this were a serious attempt at starting a company, there doesn't seem to be enough recognition of the threat of the iPhone.  Management seems to imply that it'll cede to Apple the top end of the market while Motricity takes the mass market.  But as Apple moves the iPhone price point down and improves its capabilities, IT will take the mass market.  After all, its taken, or DEFINED, the mass market with iTunes, and has steadily moved deeper into that market with new iPods.  Do these jokers think they can really compete with Apple in marketing?

    I wonder if Icahn gives them permission to use his name in vain so often.  I wouldn't think he would want to be so closely associated with this mess.  What does this line from the interview mean?:  "...and he’s not just extracting shareholder value by doing this."  Isn't that what he's SUPPOSED to be doing?  Isn't that what they're ALL supposed to be doing?  Isn't that what all those highly valued ex-employees with exercised options want everybody to be doing?  Isn't it bad press for Icahn to say he's not?  Almost libel?

    What about this line?: “It typically takes cash to acquire, whatever form that is. You can pay for things in stock or cash.”  Immediately un-saying what he just said.  I don't think he knows what any these words mean.  Cash has one form:  cash.  That's why they call it "cash".  It's not the same as stock.  Accepting stock implies faith in the future of the issuer.  Accepting only cash for an acquisition implies no faith in the future of the acquiror.  I think he's just confused because none of his acquirees accept Motricity stock, since they know it's worthless.

  • Hi Everyone, I did call the company to see if they indeed lost AT&T;as a customer as one of the comments suggests. A spokeswoman didn't comment directly on the manner, but said that Motricity has long-term contracts with its customers, and in particular, provides a lot of services to AT&T;. If anyone knows anything else, feel free to drop me a line at Tricia AT moconews.net.

  • AbracaDebra

    Come on! If you've ever heard the man talk then you already know the answer to that…his "televangelist style" will make you believe the earth is flat and you will "become the Google of mobile." (How many of us heard THAT speech?)

    He has gotten away with it for this long for 1 key reason…the board let him.
    He fired anyone else who dared ask questions…someone earlier mentioned dead bodies…how about count how many folks he fired for asking smart questions.
    Until someone calls him on the carpet about past actions, he will continue.
    Count on it.

  • ohthehugemanatee

    Can someone confirm that ATT is gone?  If so how do you sugar coat that?  I just do not understand how one man and his band of merry men can pillage and plunder for so long and never suffer any consequences.

  • TomTom

    So did they lose the AT&T;contract before or after this interview? If it was before, Wuerch has lost any silver of credibility he had left and Icahn should give this fool the boot which would be ultimate karma!

  • FarmHand Luke

    Wow - AT&T;finally flew the coup? I guess the jewel has fallen from the emperor's crown…now he really has no clothes!

  • Lost

    They lost the AT&T;contract???  Isn't that the bulk of their revenue???

  • MO losses

    Hey JH….you and Ryan forgot to mention that they have not yet announced that they lost the AT&T;contract.  How's that whiner?

  • JH

    Why can't Motricity create an "app store" for non-I-phones? They are surely in a position to do just that. They should leverage their unique position in the mobile space. If an IPO is not in the works, Motricity could easily be acquired by companies like QCOM or MOT(which Icahn is also a large shareholder of btw) or even a YHOO.  If they are announcing "new wins" soon, things can't be too bad for their business, huh whiners?

  • FarmHandLuke

    Ahh…yet another smorgasboard of smathering symantics from a guy who can deliver the snake oil better than P.T. Barnum.

    Wonder if he still gets the lunches under the domed lid each day?

    I guess he figures the faster and more he talks the less anyone will notice the stench of dead bodies and pure horse manure he has left in his wake.
    (Kind of like the car salesman who turns the radio up louder during your test drive hoping you won't notice that he farted….)

  • Second Class

    Hmph. Can't imagine why Durham employees feel disenfranchised.  But Wuerch is right, there are announcements coming…and they're not good.  At least he's Bellevue's problem now!

  • Semper Septembus

    @ Augustus

    That is because, in reality, Benzing is a legitimate executive whose background has some relevancy to the space (AOL, Bell Atlantic).  Weurch?  Well his prior background is in multilevel marketing businesses (ponzie schemes?) where he honed his "storytelling" skills (which are unparalleled btw). 

    Don't get me wrong, his act has raised $400M+ and he himself acknowleges that "Motricity was very strong on the marketing and the sales and forward leaning version (vision?) and being very loud about it".  One could read that as a company that could sell a good story but not deliver on it.

    Historically you will also see that his executive teams almost always have a short tenure.  I don't expect Benzing to be any different.  Time will tell.

    As for an IPO, not now or soon.

  • Semper Augustus

    Benzing seems to really understand the marketplace and where this company fits in.  Wuerch talks A LOT but never says anything of importance, typical "Corporate Weenie".  He's outclassed by Benzing and all the other "Real Executives" that have the misfortune of reporting to him. 

    Motricity's outlook still looks bleak as their business model will be hard to sustain in a weakening economy.  Even if they make all the right moves, an IPO is unlikely to succeed.

  • HA HA HA, come on dude. How can Ryan really believe that they are going IPO? Must be the CEO mentality.

  • MOT Board

    It actually is Carl on the Board.  After he publically admitted to an investment conference that his investment in Motricity "was not the right decision" and that his son "talked me into it" (http://www.youtube.com/watch?v=oVyvrmAX6aw), he removed Brett from the Board and put himself and Hunter Gary on the Board.

  • Mark May

    I think it's Carl Ichan's son Brett, not Carl himself, that is on Motricity's board

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